The bed was incredibly comfortable for a good night's sleep.

I faced a shocking lack of professionalism during my stay. After cycling for hours, I arrived at the hotel only to be told that my pre-booked room was unavailable. I was left waiting for over an hour with no communication from management, which was infuriating and unacceptable.

The hotel staff were incredibly friendly and

Attentive throughout our stay. We appreciated the complimentary upgrade and the warm atmosphere. the bathroom could use more thorough cleaning. it served as a great base for exploring the local area and enjoying the vibrant culture.

the breakfast on the top floor offered amazing views and delicious options. the elevation was a bit tiring.

The lobby was beautifully decorated and welcoming, with plenty of comfortable seating for relaxation. The accessible layout made it easy for me to navigate around, ensuring a pleasant and hassle-free experience during my stay.

In-room bathroom cleanliness could be improved.

Delightful, delightful, delightful

I absolutely loved my stay in a Superior Double or Twin Room! The shower was a total game-changer—definitely the best I've experienced in Vietnam. breakfast served a delicious variety, and the staff went above and beyond to ensure I felt welcomed and cared for.

would recommend 💖✨

Free wifi in rooms and 24-hour reception were really helpful. Pool area could use improvement.

The hotel's location was fantastic, within easy walking distance to local parks and museums. We enjoyed our time exploring the vibrant city with our beloved pet. The breakfast spread was a highlight, featuring delicious local dishes along with international options.

For dads, it would be great if there were more activities for kids.

The staff provided excellent assistance with tours and ticket arrangements while the spa services were truly relaxing and rejuvenating. Our room offered lovely views of the city, and the location was conveniently close to major attractions.

The bathroom could benefit from more thorough cleaning to enhance overall comfort.

I spent three nights at Anise Hotel during my trip to Hanoi. The staff truly stood out as exceptional. They were incredibly helpful and attentive, especially a lady named Jeanny who went above and beyond to assist me with my needs. The room was clean and comfortable, providing a good place to unwind after long days of exploring. One downside was the bathroom. it had a bit of mold, which detracted from the overall cleanliness. The breakfast options were good enough, but I noticed the staff behind the counter were smoking during service, which didn't create the best dining atmosphere. The hotel is perfectly located. outside the busyness of the old town but still easily walkable to major attractions. There was a secure storage area for our bicycles, which was very convenient. a mixed experience with fantastic staff but some cleanliness issues to address.

our stay at the hotel was fantastic! the room was spacious and exceptionally clean, and breakfast offered a variety of delicious options. the helpful staff made our experience unforgettable with fabulous service, from spa reservations to great restaurant suggestions. overall, it surpassed our previous experiences in hanoi.

the bathroom could use more thorough cleaning.

Had a lovely stay with warm service that made us feel right at home. The room was super comfy with great amenities like a stellar shower and cozy vibes. We took advantage of the amazing spa options, enjoying both a full body massage and a refreshing facial. The only downside was a minor wait during check-in, but it didn’t dampen our overall experience! 😊

Totally recommend for a temporary stay

Comfortable room, friendly staff, who ensured our special requests were met, including restaurant and spa bookings, in addition to free Wi-Fi in the lobby for convenience, all situated near major transport links which made exploring the city a breeze.

Didn’t dislike anything about the property.